Google NewsAmazon axes more than 100 customer service managers  FortuneAmazon layoffs hit customer service representatives  QuartzFrontier Airlines updates fares, brings back phone customer service  USA TODAYThis Floating Hotel Boasts 100% Perfect Guest Reviews  ThrillistWater authority criticized for alleged disrespect toward customers  Meadville TribuneVerizon (VZ) Enhances Customer Service With GenAI Integration  Yahoo Finance24 customer experience misconceptions debunked  MarTechHow did customer service get so bad?  Financial TimesParloa, a conversational AI platform for customer service, raises $66M  TechCrunch


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